Thank You, Jennifer Moore

A tribute to three years of leadership, community, and the art of showing up

Some leaders manage organizations. Others build communities from the inside out. Jennifer Moore, President of Product Hive, did both, and now, she steps into her next chapter, leaving behind a nonprofit that looks and feels nothing like the one she walked into in the summer of 2023.

This is a celebration of her journey, and a heartfelt thank you from everyone whose career, craft, and sense of belonging she helped shape.

The beginning

Walking into a moment of transition

When Jennifer joined the Product Hive board of directors in summer 2023, the organization was at a crossroads. Founding board members were stepping away, operations were concentrated in the minds of a few individuals, and the post-pandemic world had made it genuinely hard to get people back into rooms together, physically or digitally.

Product Hive had started some 15 years earlier as a gathering of UX designers who simply wanted to improve their craft and connect with peers. That founding spirit was still alive. But the infrastructure to deliver on it had frayed. Volunteer engagement was low, events had thinned out, and much of what kept the organization running lived in the institutional memory of people who were leaving.

Jennifer saw the gap clearly, and instead of working around it, she started there.

The change

Building a volunteer community first

Before Product Hive could show up meaningfully for the community, it needed a strong, supported team of volunteers who understood their roles, felt valued, and wanted to come back.

Jennifer helped transform the board into a working board and cut through unnecessary layers. She brought rigor and warmth to the volunteer program in equal measure. Clear expectations, real roles, and the genuine belief that the right volunteer in the right place would do extraordinary things.

Today Product Hive now has 35 active volunteers spanning marketing and communications, video and audio production, event organizing, finance, and more.

Many hands make light work, and I also think it just makes it fun. — Jennifer Moore

The expansion

A community with more to offer

From that volunteer foundation came a genuine product expansion. Under Jennifer's leadership, Product Hive grew its programming to include Speaker Series events with local and international voices on the most relevant topics in product and design. The Mentor Program now runs multiple cohorts each year. The Company Visits program gives members a rare window into how real product and design teams build and launch in the age of AI. Summer in the Sun brought people together just to enjoy each other's company.

Jennifer has worked hard to make that foundation stronger, and the momentum she created leaves the organization in a far more stable position than it was when she arrived.

In the future, in the age of AI, community is more important than ever. — Jennifer Moore

Her vision forward

What she is leaving for those who come next

Jennifer's message to the volunteer community is simple and enduring. Show up. Be active in Slack, ask questions, help someone else out, become a mentor. The network effect only works if people are in it.

At a time when AI is changing every product role, she urges members not to get caught up in comparing themselves to what they see on LinkedIn. The only comparison that matters is with the version of yourself from yesterday.

The person you need to compare yourself to is you yesterday. Just learn a little more each week, and allow yourself to be part of the experimentation. — Jennifer Moore, on navigating the age of AI

What's next

A new chapter, well earned

Jennifer steps into her next role as Head of Product Growth at a $50 million SaaS company preparing for an exit. She will be driving product-led growth through a company transformation, and anyone who has watched her work at Product Hive can see exactly why that opportunity found her.

She built a nonprofit up from a quiet moment of transition into something genuinely thriving.

Product Hive is better for her leadership. And so are the many product managers, designers, and builders who found their footing, or their community, within it.

Jennifer, I joined Product Hive not knowing exactly where I could contribute. You gave me the space to figure that out, and that made all the difference. Even from miles away, I always felt close to this community, and that is because of the warmth you brought to it. It has been a true privilege. We will miss you, and we will carry your legacy forward. — Prachi Jaiswal, Product Hive Volunteer

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Jennifer built something worth being part of. Whether you are a product manager, a designer, or simply someone curious about the craft, there is a place for you at Product Hive. Join the community, volunteer your time, or support the work that keeps this nonprofit running.

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